SUPPORT — VIDEO STUDIO

Tell us what to build,
and what to fix.

動画スタジオ (Video Studio) for iPhone · iOS 15.1 or later

Before you write

This app is free, and we cannot offer individual support. We are not able to promise a reply, or to walk you through a problem one-to-one.
But we do read everything. Feature requests and bug reports are genuinely welcome — they are what the next update is built from.
Many questions are answered below. The list of common questions often solves it faster than waiting for us.

01Getting started in two minutes

1. Shoot. Tap 撮る on the home screen and hold the round button to record. Release to end a scene; repeat for as many scenes as you like.
2. Edit. Choose コンテンツを編集. Trim scenes, reorder them by dragging, add captions, music, narration and fades.
3. Export. Tap 書き出し and save to your photo library or share it directly.

02Frequently asked

Do I need a Mac or a PC? No. Recording, editing and exporting all run on the iPhone alone. The computer link is an optional extra for people who also use our desktop app.
Where did my finished video go? After tapping 書き出し, choose “Save Video” in the share sheet — it lands in the Photos app.
I closed the app while shooting. Are my clips gone? No. Footage is saved as you shoot. Reopen the app, tap 撮る, and choose 続きから撮る.
I deleted a project by mistake. Open ゴミ箱 at the bottom of the home screen. Deleted projects stay there for 30 days and can be restored.
Can I use the built-in music commercially? Yes. Every bundled track was produced by us for this app, and you may use it in videos you make with the app.
The share screen did not appear. Tap 書き出し once more. If a message appears instead, it explains the reason.
I declined the camera or microphone permission. iOS will not ask twice. Open the Settings app → 動画スタジオ, and turn them back on.

03Requests and bug reports

If a feature is missing, or something is clearly broken, we want to hear about it. Please send it to the address below. We cannot promise a reply, but every message is read and weighed for the next update.

What helps us most:

For a bug — your iPhone model and iOS version, what you tapped, what happened, and what you expected instead. A screenshot or screen recording is ideal.
For a request — what you were trying to make, and where the app got in your way. The situation matters more than the solution.

04Your privacy

Your footage stays on your iPhone. There is no account, no analytics and no upload to us.